Pinnacle Collective Agri Fund
Privacy Policy
Effective Date: 2026-07-01
This Privacy Policy explains how Artemisia Afra Enterprises (Pty) Ltd, trading through Pinnacle Life & Investments, collects, uses, stores and protects personal information.
1. Information We Collect
We may collect:
- Full names;
- South African ID or passport details;
- Date of birth;
- Contact information;
- Residential and postal addresses;
- Banking details where required for payments;
- Programme participation records;
- Communications with our staff;
- Any other information reasonably required to administer the Programme.
2. Purpose of Collection
Personal information is processed to:
- administer Programme participation;
- verify identity;
- process payments;
- communicate with Participants;
- provide customer support;
- comply with legal and regulatory obligations;
- improve our services; and
- protect the Company against fraud and unlawful activity.
3. Lawful Processing
The Company processes personal information only where there is a lawful basis to do so, including where processing is necessary to perform a contract, comply with legal obligations, protect legitimate interests or where consent has been obtained.
4. Information Sharing
Personal information may be shared with:
- authorised employees;
- professional advisers;
- payment service providers;
- technology service providers;
- auditors;
- insurers; and
- government authorities where required by law.
The Company does not sell Participants’ personal information.
5. Information Security
The Company implements reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
6. Retention
Personal information will be retained only for as long as reasonably necessary to:
- administer the Programme;
- meet legal obligations;
- resolve disputes; or
- enforce agreements.
7. Participant Rights
Subject to applicable law, Participants may request to:
- access their personal information;
- correct inaccurate information;
- update information;
- object to certain processing where permitted;
- request deletion where legally applicable.
Requests should be submitted to the Company’s Information Officer.
8. Cookies and Website Data
Where Participants use the Company’s website, cookies and similar technologies may be used to improve functionality, security and user experience.
9. Cross-Border Processing
Where service providers process information outside South Africa, the Company will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable law.
10. Changes to this Policy
The Company may update this Privacy Policy from time to time. Updated versions will be published through appropriate communication channels.
11. Contact
Information Officer
Artemisia Afra Enterprises (Pty) Ltd
Email: legal@aaenterprises.co.za
Website: www.aaenterprises.co.za
Questions relating to this Privacy Policy may be directed to the Information Officer using the contact details above.
